FAQS

➤ What types of products are manufactured?

See our catalog.

➤ How is pricing determined?

Pricing is determined once the formula is approved and finalized. We also provide price breaks at specific quantities.

➤ How long will it take to manufacture and fill my product once I submit a purchase order (PO)?

Once you finalize your formulation and submit your purchase order (PO) and deposit, we will enter your PO and begin the production of your formulation. Once all components for manufacturing (packaging, raw materials, etc.) are at facility, you should expect to receive your first order within 6-8 weeks.

➤ How long does it take to formulate samples and approve my order?

Once the R&D lab fee is paid, our lab will begin formulation. The average project usually takes about 4-6 weeks for the first set of samples to be delivered for your review. The process can take longer if additional sourcing is needed for any new raw materials that we currently don’t stock. Once you approve the final version of the formulation, we will provide you with a cost based on the agreed version. We can provide more details.

➤ Do you provide assistance with packaging and labeling?

Yes, our Purchasing Department is devoted to helping you find the best packaging for your product. We can source labeling and printing companies to meet your brand’s needs.

➤ What is the minimum order quantity?

Minimum Order Quantity (MOQ) may differ by different products. Please contact us for more details.

➤ What forms of payment does O BOTTLE Inc. accept?

We accept credit cards, checks, cashier’s checks, cash, and wire transfers.

➤ What is your payment policy?

We require a 30% deposit to initiate the process, and the remaining balance is due prior to the final shipment of your products. As we continue to do business together, we can establish a credit line.